Frequently asked questions

You can request your credit score from us or go directly through a credit bureau who can provide a credit report via email or post. Not sure, just ask!

Most people make the mistake of thinking they can’t get finance if they have been declined. You can. We will help identify your options so you can still reach your goal. If you’re declined you simply need to do more research and have strategic knowledge about the right lenders to turn to, which is where we come in. We’ll do the heavy lifting for you.

Depending on the type of loan you are applying for and how ready you are with your documents, the application process usually takes no longer than 24 hours. We’re committed to getting your loan approved as quickly as possible.

Our panel of over 20 lenders features financiers who are specialised in lending to ABN holders, contractors and self-employed business owners. The approval process does not require traditional proof of income documents and we’ll take care of the entire process for you so you can focus on running your business.

Loan protection insurance is something we can assist with. Loan protection insurance can provide peace of mind when you are faced with an unforeseen event that can affect your ability to make repayments comfortably.

If you are currently bankrupt or if you have been bankrupted in the past, there are still loan options available to you. The difference is that you might not have as many options and it’s likely that you can’t get the lowest interest rate possible. We can help identify which lenders can help get you a loan.

Depending on the type of loan you apply for, if we have all your documents ready to go, we can usually provide you with an indication for approval between 24 hours and 48 hours from application.

Changing banks is easier than you may think, depending on lending criteria and your current situation. Before you make the switch, it’s best to speak to us for advice on which bank may suit your needs best. Are you looking for certain features like online banking or no monthly fees? Our panel of lenders is diverse, we can help you make the switch today!

If you have a current or past debt agreement with a third party, or a Part 9 debt agreement, you may be surprised to know that there are lenders who can help. In these situations, traditional banks may not provide approval, however, there other may other types of lenders who we can turn to.

Yes! On our panel of lenders, we have a range of financiers with more flexible lending criteria than others. Whether you work full-time, part-time, casually, are self-employed or currently not working, talk to our team and tell us what you are trying to achieve. We’ll do everything we can to help.

Minimum and maximum repayments will always depend on a range of factors. These include your income, your credit score, the value of the loan and your other debts and assets. If you know what you can afford per week, or if you would like to find out, we can do the calculations for you.

Most lenders will require 2 forms of ID for proof of identity such as a driver’s license and a passport. You may also need to provide some supplementary identification documents which can include utility bills, birth certificate or a health card. Our brokers will provide detailed support to you in situations where you may be struggling to get the right documents together.

In short, just about any type of loan or finance solution you need. You can work with our team to find new or used car loans, ABN loans, motorbike loans, caravan loans, horse float loans, marine loans, debt consolidation loans, home loans, medical loans, travel loans, and more! Need a loan? Get in touch.

Yes! If you have been declined for finance at a car dealership there are usually many options from other banks and lenders which can assist you in financing your new or used car. Dealership finance departments can only offer a small range of loan options that are not tailored to suit different types of borrowers. So, if you have been declined at the dealership, don’t let that discourage you from finding alternative options. Talk to us.

Refinancing is a great way to reduce interest repayments or achieve something like renovate or purchase a new car. If you are not sure if you qualify for a refinance, we can help assess your borrowing position. Refinancing does not take as long as a standard home loan application, however, you still need to meet lending criteria. Some banks are more flexible than others.

Stamp duty fees vary between different states and territories. Stamp duty is a fee relating to the transfer of land or property which is charged by the government. We can help you identify how much stamp duty you might need to pay when you make an enquiry.

LMI is short for Lenders Mortgage Insurance. Lenders Mortgage Insurance is a fee charged by banks and lenders when a borrower wants to borrow more than 80% of the total home value. LMI is a fee that provides protection to banks.

We will discuss your credit file and credit history with you in detail. In most cases a previously poor credit history or a credit file with payment defaults will NOT prevent you from obtaining a loan.

All employment types are acceptable. Full-time, part-time, casual, contract, ABN, contractors, self-employed business owners and more. We have a lending panel of over 20 banks and financiers.

Once we have your full loan application and compliance documentation completed, we will refer to our comprehensive lending panel to ensure we are dealing with a lender best suited to your needs. Your best suited lender will be in continued discussion with us regarding your loan application.

If you want to consolidate smaller debts into one handy repayment, we can help. Depending on the total value of the debt you want to consolidate we can find a solution to consolidate the debt into your mortgage (if you have one) or into a debt.

In most cases a deposit is NOT required. The holding deposits you leave the supplier can be refunded and the full amount will be financed. In some instances, if you are moving on from poor credit history a deposit may be required

We give you the option to apply online, over the phone or in person. To apply online simply click here to complete our online application form. To apply over the phone, simply call us on 1300 844 970. If you would like to apply in person, visit our office at Level 2/2-18 National Dr, Dandenong South VIC 3175.

our loan offer will state your nominal interest rate along with associated fees and charges. Interest rates are calculated using risk variables such as: the strength of your loan application, the asset purchased, loan purpose and credit position.

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What our customers are saying

Janet Hunt
Janet Hunt
July 21, 2023.
Ivan was very friendly and helpful, positive disposition, prompt with return calls, pleasure to deal with
gabbi stickland
gabbi stickland
July 19, 2023.
Kristel went above and beyond when helping me take out my first loan. She made the process very smooth and a lot less daunting. Kristel was always very helpful and kind. I highly recommend! Thanks again :)
Adrian Iozzi
Adrian Iozzi
July 17, 2023.
I had been recommended to national finance from my broker. I had the pleasure dealing with Chloe. I must say Chloe was very professional, understanding and accommodating. Chloe’s communication was fantastic, she was very transparent with everything required and also with the feedback from the financial institutions looking into the application. Everything was a great success and it was hassle free. I strongly recommend Chloe and her team to anyone looking for any financial assistance. Kindest regards
John Agnew
John Agnew
July 17, 2023.
first time having a loan and i was a little nervous going in at first but the people working there are so patient and more than anything very helpful, anything i was unsure about was answered and easy for me to understand, would recommend going through them for a loan if u want the best outcomes and the best help
Chris Knight
Chris Knight
July 15, 2023.
Ivan was very thorough in not only finding me a lender for a new car but in explaining the finer details, I can’t recommend Ivan highly enough
Brandon Ayres
Brandon Ayres
July 13, 2023.
They were quick and efficient and staff were really helpful to guide me through my first time process to make me understand what to do and what I need great company
Ever Buban
Ever Buban
July 11, 2023.
Nothing to say but it's so much pleasure and appreciate with help of Ivan. Your job is more than to rate of 5star. My wife already want to decline our application to get new car but because of you, it's all dream come true. Thank you so much and God Bless
Molly Maher
Molly Maher
July 10, 2023.
Cruz Blanchett helped me get the car that I’ve always wanted and couldn’t thank him enough for the time he spent making sure this was gonna work out for me and making sure I got the best possible outcome
Scott Nixon
Scott Nixon
July 6, 2023.
I cannot rate these people high enough! Most polite and helpful people I've dealt with. I dealt with Ivan, he made the process so smooth and understanding they also went above and beyond when it came to helping me get my application together. I would without a doubt say they are the best.